Elje / Partners
The partner network
Elje never touches the goods. Four kinds of partner do the physical work: the inspector at the factory, the forwarder on the water, the customs broker at the border and the installer on site. This is how they are chosen, what they sign and what they are paid.
Where the network stands
We are signing the first partners now, starting with South East Queensland and the Foshan inspection market. No partner is listed on this site until their agreement is signed and their licence and insurance are checked. Until then every page in this section explains the standard, not the roster.
The four roles
| Partner | What they do on your job | When they are booked |
|---|---|---|
| Inspector | Checks the finished order at the factory against your drawings and the golden sample, before the balance is released | In the Project Plan, before you order |
| Freight forwarder | Books the container or shared space, collects from the factory, insures the cargo and moves it to your port and site | In the Project Plan, confirmed when production starts |
| Customs broker | Classifies the goods, lodges the import declaration, applies the free trade certificate of origin and clears biosecurity | With the forwarder |
| Installer | Receives, checks and fits the goods on site, where your own builder or trades are not doing it | Before the goods land, if you want one |
How partners are chosen
- A current licence where the work needs one: a customs broker licence from the Australian Border Force, a builder or trade licence in the installer's state.
- Insurance that matches the risk of the work, checked at sign-up and every year after.
- References from Australian clients, and a trial job reviewed before they are offered to other buyers.
- A signed copy of the partner standards, which are public.
- Prices that are quoted to you in writing before you commit, with Elje's referral fee shown on the quote.
How partners are paid, and how Elje is paid by them
You pay each partner directly for their work, at the price on their quote. Elje does not mark it up and does not hold the money.
Partners pay Elje a referral fee when a job they were introduced to goes ahead: about $400 a job for the forwarder and broker, and about 10% of the install for an installer. The fee is printed on your quote, so you can see what the partner pays to be introduced. Nobody pays for a better position in a list.
Join the network
Pick your role below, read the standard, and send us your licence, insurance and two references through the contact form. We reply to every application, including the ones we say no to.
Questions
Can I use my own forwarder, broker or installer?
Yes. The Project Plan names our partners as the default, and you can swap any of them for your own. Inspection stays third-party either way if you take Elje Assured.
Are partners Elje employees?
No. Each partner is its own business, licensed and insured in its own name, and contracts with you directly for its work.
Why are no partners listed yet?
Because none has finished sign-up. We list a partner only once the agreement is signed and the checks are done.
Installers
Join the network as one of our installers.
Freight forwarders
Join the network as one of our freight forwarders.
Customs brokers
Join the network as one of our customs brokers.
Inspectors
Join the network as one of our inspectors.
Partner standards
What every partner signs. Public, so customers can read it.