How it works

A house's worth of fit-out direct, without getting burnt.

Owners, builders, designers, developers and factories all come through Elje, each a different way. The goods always go factory to site, landed prices on every line, inspected before the balance is paid. Pick the way that fits you.

The direct route, step by step

From approved plans to a fitted house

The route most owners take. You buy direct from the factory and you are the importer. Elje prices it landed, introduces at least three Verified factories per line, books the inspector, forwarder and broker, and with Elje Assured holds the balance with a licensed escrow partner until the inspection passes. Managed Order, trade and Direct jobs follow the same five steps; only who runs them changes.

1

Send the plans

The approved set, joinery drawings, wet-area layouts and selections. Within 3 business days you get a free landed estimate per line and a 20-minute call.

2

Samples and the Project Plan

Samples from the shortlisted factories ($149, credited). Then the $990 Project Plan: firm quotes from at least three Verified factories per line, a landed price per line, the timeline, the partners booked.

3

Order direct, protected

You order from the factories you choose and sign a golden sample. With Elje Assured (2 percent), the balance sits with a licensed escrow partner, not the factory and not us.

4

Inspect and ship

An independent inspector checks the order against your drawings. The balance is released only when it passes. Our forwarder consolidates, crates to ISPM 15, insures for the full value and books the vessel.

5

Land and fit

Our broker clears it, GST is paid at the border, and it is delivered to site. Your builder or one of our installers fits it from labelled packs. Defects go through Assured.

When to start
approvallock-up3 TO 9 MONTHSelje, week 1LANDED PRICEshowroomsUSUALLY ARRIVEthe fit-out gets decided in this window.approvals are public, so we arrive first.

A fit-out is decided between approval and lock-up. Elje prices it landed in the first week, before a supplier is chosen.

Where the saving comes from
the usual waythrough elje1×factory1.6×importer2.6×showroom3.2×builder1×factory1.25×landedyou pay 2.5 to 4× the factory priceyou pay about 1.25×freight, duty, GST,inspection and our feesall counted

Each step between the factory and your house adds a margin. Elje removes the steps, not the checks.

How every order is protected
70% HELD BY ESCROW1deposit30% to factory2productiongolden sample3inspectionagainst drawings4released70% to factory5shippedinsured, full valuePASSEDfails? fixed and re-inspected.the balance stays held.

With Elje Assured the factory gets 30 percent to start. The other 70 percent sits with a licensed escrow partner, never with Elje, until an independent inspection passes.

What a landed price has in it

Everyone selling China sourcing shows you the factory price. Here is the whole number for a real container of tiles, so you can see where the saving comes from and what you must never leave out.

One 20 ft container of tilesAUD ex GST
Tiles, 1,000 m2 of 600 x 600 matt porcelain, FOB Foshan$8,450
Sea freight and insurance, 20 ft to Brisbane$2,800
Customs, port and DAFF charges$1,400
Cartage to site$900
Asbestos test, accredited lab$800
Pre-shipment inspection$500
Landed, about 1,000 m2$14,850
Per m2, landed$14.85
Same tile, local trade$25 to $45
Same tile, local retail$35 to $60

October 2026 published rates. Your landed estimate is priced on the day.

Duty and GST

Tiles, taps and kitchen furniture enter at 0 percent duty under the China free trade agreement with a certificate of origin from the factory. Make it a condition of every purchase order; we give you the clause. GST is 10 percent on the landed value, payable at the border, and claimable if you are registered.

Timing

Stock ranges 6 to 10 weeks door to door. Custom joinery 12 to 16 weeks from drawing sign-off. Add four weeks over Chinese New Year (6 Feb 2027; factories close from mid January to late February) and the Canton Fair weeks in April and October.

What we check before anything ships

Certificates

WaterMark, WELS, slip ratings, formaldehyde and asbestos reports, verified on the registers, never on the factory's word. We show you where to look.

Golden samples

Every item signed off against a physical sample before production. The inspection measures against it.

Inspection and insurance

A third-party inspection before the balance is paid. All-risk marine cover on the full landed value, never the carrier's basic liability.

Payment terms

30 percent to start, 70 percent after the inspection passes, never before. With Assured the 70 percent waits with a licensed escrow partner.

The compliance page How Elje is paid Elje Assured

Start with the plans

A free landed estimate per line in 3 business days.

Get a landed price